Refund Policy

Refund Policy

Hello there, magical beings of WordBookDesigner.com! We're thrilled to have you here on this enchanting journey. But hey, we get it – life can be unpredictable, and sometimes, even in the world of magic, things might not turn out as expected. Don't worry, though; we've got your back with our whimsical 30-day "No Questions Asked" refund policy!

The Magic of Our Refund Policy:

  • 🌟 30-Day Enchantment: You've got a whole 30 days from the day of purchase to decide if our magic suits your needs. No pressure! Take your time to explore, and if it's not your cup of magical tea, you can ask for a refund.
  • 🌟 Abra-Ka-Contact Us: To make the magic happen, all you need to do is reach out to our friendly wizards via the form on the contact page and let us know you want a refund and they'll be eager to assist you on your quest for reimbursement!
  • 🌟 No Spellcasting Required: Guess what? You don't have to cast any complicated spells to get your refund. We promise not to ask any tricky questions or bewitching riddles. Just let us know if you want a refund, and we'll make it happen!

The Sorcery of Refund Eligibility:

  • 🧙‍♂️ Within the Magical Window: To qualify for a refund, make sure you request it within the 14-day period. After all, we wouldn't want the sands of time to run out!
  • 🧙‍♂️ Magical Must-Haves: While most of our products are refundable under this policy, some custom-crafted wonders might be exempt. But don't worry, we'll let you know if any of our magical creations fall into that category!

The Refunding Ritual:

  • 🎉 Conjuring the Refund: Once we receive your refund request, our expert sorcerers will start the enchanting process. You can expect your refund to appear in your magical treasure chest – also known as your original payment method!
  • 🎉 Spellbinding Processing Time: We know you're excited to see the magic unfold, but please be patient as it might take a few mystical days for your refund to shimmer into existence.

Your Happiness is Our Pot of Gold:

At WordBookDesigner.com, your satisfaction is our ultimate spell! If you encounter any goblins or gremlins along the way, don't hesitate to contact us. Our magical support team will work their magic to bring smiles back to your face!

The Enchanted Scroll of Contact:

For any questions, inquiries, or even to share your magical stories, feel free to send an owl – oops, we mean an email message to us via the contact page. We love hearing from fellow enchanters like you!

Last updated: 25th September 2023

I'm happy to help with any Word questions or issues you have.

How come?

Because, when setup correctly, Word is surprisingly easy.

I’ll record a quick video where I not only tell you what the problems with your template are, but I’ll tell you exactly what you need to do to fix them.

Zero obligations

Being crystal-clear and 100% UPFRONT, there is zero obligation here.

Feel free to take the video and the actionable information I provide and do your own thing/fix it in-house, etc. It’s your call. 

But if you do need to enlist my help, feel free to contact me to discuss.

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