About Russ & Word For Businesses

Word Has a Bad Rep

Word has a reputation for being complex, inconsistent, and unreliable.

I get that. I also understand exactly why.

The good news? There's an easy 2-step solution.

The Two-Step Solution

  1. Redesign your templates so they're simple and easy to use.
  2. Train your staff on how to use those designs correctly.

Think of it like building a house—you wouldn't build without laying proper foundations. Yet that's exactly what most organizations do with Word and their documentation.

Who Is Russ?

I'm a Microsoft Office Specialist (MOS) Word Expert who saves organizations $50,000+ per year through Word template redesign and custom training.

Having 'cracked' Word's code over 20 years ago, I've proven that Microsoft Word is neither complicated nor difficult—it just needs to be set up and used in a specific way.

For 20+ years, I've been helping organizations solve their Word problems, rebrand and redesign their templates, and train their staff. From Barclays to Microsoft, from Vodafone to Aviva, I've created templates that are still working decades later.

When Word Is Set Up Correctly...

You:

  • Achieve brand consistency — Build trust and strengthen customer loyalty
  • Claw back wasted time — No more formatting errors or unwanted surprises
  • Save money — Create professional documentation with ease and certainty
  • Eliminate frustrations — Software that works as intended
  • Better team morale — Replace cursing with smiles
  • Improve efficiency — Templates that work and authors with know-how

The savings can be phenomenal. For example, I saved DriverTrett between $100,000-$200,000 per year. Imagine what results like that could do for your organization.

What Clients Say...

"When I started the project, I knew what I wanted but not how to get there. Russ was able to provide a clear pathway of what we needed to achieve and went above and beyond what I expected, providing excellent training and assistance as well as the professional documents and templates I was after."

— Stuart Watkins

"Makes me reconsider what 5 stars means for everyone else I've worked with. Russ recorded videos explaining everything he was doing to help our document and how we could do it ourselves going forward. Teach a man to fish... Couldn't recommend Russ more highly."

— Colby Howard, President, Paragonintel

"I have to agree with one of the testimonials on his profile that says, "Makes me reconsider what 5 stars means for everyone else I've worked with." I've worked with many consultants in my career and I've found that good consultants provide you with the requested deliverable on time and on budget while keeping you informed on progress. Great consultants on the other hand also do this, but teach you something in the process. I actually learned something from Russ in his initial proposal, before I even awarded him the contract. He showed me some problems in the document I provided for quote purposes, that I was not even aware of, which would have plagued me down the road. This also answered some long-standing questions I've had about Word in mind that I could never quite find the answer to. Working with Russ answers once and for all, "what's the difference between working with a professional/specialist vs an amateur/generalist?" As a result of working with him, I have a new way of working with Word. I also now have an asset - a properly structured, beautiful, REUSABLE Word template - in addition to my initial request. And if that's not enough, he provided videos explaining his work and findings that I can refer back to as needed. By using Russ for this project, I feel as if I've made an investment in my project rather than simply conduct a business transaction. I cannot recommend this man highly enough."

— Steve Pinckney, Principal, Conceptia

"Very easy to work with, super professional."

— Noah Yitzhak, VP Marketing, OpenLM

"Five stars isn't enough. I wish all my staff and contractors were as professional and good at what they do as Russ is. The quality of his work, time management, efficiency and communication are outstanding. He also adds value by providing short videos explaining what he has done, so we can now easily do ourselves things that seemed too complicated to even consider."

— Henry Adams, Owner, Common Capital

"By far the most skilled contractor with respect to his mastery of Microsoft Word. I also believe his is one of the most understated profiles as well. My experience with Mr. Crowley far exceeded my expectations. Many freelancers claim to be able to assist with a client's problem but he not only quickly addresses the issue but also ensures you understand why and how he applied the solution. I will be coming back to him again in the future with more tasks."

— Timothy Lee Montague, Innovatory Consulting

My 100% Lifetime Guarantee

If after engaging my services, you ever encounter an issue with the Word templates or documents I design for you, I will update/fix them for free—zero cost to you. (I have templates from last century that still work today because Word's design principles haven't changed.)